Important: Gaming is for entertainment only. If it feels hard to stay in control, seek help now.
Responsible Gaming

At dbh999 Responsibly Play,
Keep It Fun

Gaming should add enjoyment to your life, not become a burden. dbh999 believes the safety and wellbeing of every player comes first. Our responsible gaming policy is here to help you make the right decisions.

18+ Users Only
Set Gaming Limits
24/7 Support Available
Self-Exclusion Program

What Is Responsible Gaming and Why It Matters

Responsible gaming means keeping gaming as a form of entertainment — one that does not harm your life, relationships, or finances. dbh999 encourages every player to stay aware of their own limits and seek help when needed.

Online gaming is a source of entertainment for millions of people. For some, however, it can develop into an addiction. Since many people in Bangladesh enjoy online gaming, we believe it is our responsibility to make sure accurate information about responsible gaming is accessible to everyone.

Responsible gaming tools at dbh999 are free and available whenever you need them. Our goal is to keep your gaming experience positive and in control at all times.

Keep in Mind: Gaming does not guarantee winnings. Be mentally prepared for both wins and losses, and only ever spend money you can afford to lose.

Addiction Warning Signs

Watch out for the following signs — they may indicate a gaming addiction. The sooner you recognise them, the sooner they can be addressed.

1
Playing Beyond Your Budget

Spending more money than your set budget.

2
Losing Track of Time

Playing for longer than you planned.

3
Neglecting Responsibilities

Playing at the expense of family, work, or study.

4
Escalating Use

Needing progressively more money or time to get the same level of excitement.

5
Stress

Feeling anxious, irritable, or depressed when you stop playing.

6
Relationship Problems

Arguments with family or loved ones over gaming.

Important Warning: If you recognise one or more of these signs, do not wait — Deserving Help. Seeking help — for yourself or someone else — is a sign of strength, not shame.

Our Gaming Tools

Dbh999 offers a range of free tools to help you stay in control. These are always active and can be updated at any time.

Session Limit

Set daily or weekly limits on your gaming time. Once your allotted time is up, you'll be logged out automatically.

Auto Log-Out
Budget Limit

Set a monthly or weekly deposit limit. Once you reach that limit, no further deposits will be allowed.

Safe Spending
Self-Exclusion

Suspend your account for a set period (from 24 hours up to 1 year). You will not be able to log in during this time.

Stopping Completely
Gaming Statistics

View your gaming patterns, spending, and win/loss history. Make decisions based on real data.

Transparency
Notification Alerts

You will be alerted as you approach your time or spending limits so you can stay aware.

Proactive
Immediate Assistance

If you run into any issues, our Responsible Gaming team is always on hand. Reach out via live chat or email.

Available 24/7

Tools How to Use

Step 1: Log In to Your Account

Log in to your dbh999 account via the app or website. Click the profile icon and navigate to "Settings".

Step 2: Open the Responsible Gaming Section

You'll find the "Responsible Gaming" section in Settings — all the tools you need, all in one place.

Step 3: Set Your Limits

Begin by setting session and budget limits. You can tighten these limits at any time, but loosening them requires a 7-day waiting period.

Step 4: Review Regularly

Review your stats every week and track your progress. If you feel like you're losing control, take action right away.

Step-by-Step Instructions

1
Open Profile

Find your profile icon in the top-right corner of the screen and click on it.

2
Go to Settings

Find the "Settings" option in the dropdown menu and click on it.

3
Choose Responsible Gaming

Find and open "Responsible Gaming" in the left sidebar or menu.

4
Set Limits

Set time and spending limits that work for you. Confirm and save your preferences.

Often Frequently Asked Questions

Not at all. Responsible gaming means playing in a mindful and controlled way. Players who understand and respect their own limits can enjoy gaming safely and happily. Hundreds of thousands of Bangladeshi players play responsibly at dbh999 every day and enjoy every moment of it.

You can lower your limits at any time, but you cannot raise them immediately. This is intentional — it is designed to keep you safe. If you want to increase a lower limit, you will need to wait. There is typically a 7-day waiting period to give you time to reconsider the decision.

You can self-exclude for any period from 24 hours up to 1 year. For longer-term support, contact us and we can make special arrangements. During self-exclusion, you will not be able to log in to your account and will not receive any promotional messages.

Start by self-excluding immediately. Then reach out to us or contact international gaming addiction support organizations. Mental health services and counseling are available in Bangladesh. Don't be ashamed — addiction is a medical condition, and recovery is possible. dbh999 is here to support you every step of the way.

Yes, completely secure. dbh999 uses bank-grade encryption to protect all your financial information. We do not store your full card number or mobile banking details. Read our Privacy Policy to learn more.

Absolutely not. dbh999 is strictly for individuals aged 18 and above. This is both a legal and ethical responsibility we take seriously. If anyone attempts to register under the age of 18, their account will be closed immediately and their parents or guardians will be notified.

Support & Resources

dbh999 Responsible Gaming Team

For any questions, concerns, or assistance, our dedicated team is always ready to help.

  • Email: [email protected]
  • Live Chat: Visit dbh999.app and click the support button.
  • Service Hours: Daily from 6:00 AM to 12:00 AM
  • In an Emergency: Contact our Accountability Manager anytime

International Resources

Connect with international gaming addiction support organizations.

  • Gamblers Anonymous: Global Support Groups
  • NCPG (US): National Counseling Programme — 1-800-522-4700
  • Begambleaware (UK): Free Counseling Services
  • Mental Health Services in Bangladesh: Contact your local hospital or mental wellness center
You Are Not Alone: Millions of people struggle with gaming addiction and go on to make a full recovery. Professional help is always available, and recovery is possible.

Start Playing Responsibly Today

Set your limits, track your progress, and play safely. Every decision is in your hands, and we are here to support you.

Contact Us Now

Live Chat

Tap the support button in the dbh999 app, or open live chat on the website.

Available 24/7

Email

Send your detailed enquiry to [email protected].

Response Within 24 Hours

Privacy Guarantee: All your information is kept strictly confidential. We never discuss your contact with us with anyone else.
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